GMID.GM.com

GMID FAQs

What is the purpose of the GMID.GM.com site?

The GMID.GM.com site provides self-service tools for holders of GMIDs to manage the associated password. This includes changing the password, resetting the password if it is forgotten or has expired, and changing the password reset validation questions. This is the central place for users to manage their GMID password.

This site does NOT provide a way for users to create their own GMID. See the section labeled “How do I get a GMID?” for details on getting a GMID.

What is a GMID?

A GMID is a string of characters that is used to log on to GM computer systems. Over time, the number of computer systems that use it will steadily increase.

  • GMID is use for computer logon ID
  • GMIN is used for identity

What is a GMIN?

GMIN is a shareable 9-digit unique GM Identification Number. GMIN is used to identify a specific person within GM services, computer systems, business processes and forms.

Key Points on GMIN:

  • GMIN is like your name within General Motors and intended to identify only you
  • GMIN is not derived from the individual’s Government Identifier (e.g. SSN in the United States)

Additional information on GMIN can be found at gmin.gm.com (available only on the internal GM network).

Why can't I use my GMID to access all of my GM computer systems?

Requiring all GM computer systems to immediately use the GMID would be cost prohibitive. Newly developed systems are required to use the GMID and password.

Do I need a GMID?

Each person who is using GM computer systems will receive and need to activate their GMID.

How do I get a GMID?

The process to get a GMID depends on your employment status within GM:
 

GM Employees

Salaried
Human Resources are responsible for triggering the GMID assignment during the new hire process. Your HR representative, supervisor, or manager will provide you with your GMIN and direct you to the GMID.GM.com website to activate your GMID. Generally your GMID is ready for activation 24 hours after Human Resources completes the new hire on-boarding process.
 

Hourly
The Plant Employment Office is responsible for triggering the GMID assignment during the new hire process. The Plant Employment Office will provide you with your GMIN and direct you to the GMID.GM.com website to activate your GMID.
 

Joint Ventures
All JV personnel must obtain GMIDs by registering with Covisint Exchange (us.register.covisint.com) and requesting access to GM AlliancePower portal. For a new user to register with the Covisint Exchange their company must be registered and approved to access the GM AlliancePower portal. The Joint Venture Company Security Administrator (CSA) will approve the user registration request and assist you with the creation of the GMIN/GMID.
 

Non-GM Personnel

Suppliers
All Supplier personnel [Product Part, Engineering Services, and Global Service Contracts (GSC)] must obtain GMIDs by registering with SupplyPower (gmsupplypower.covisint.com). If access to internal GM systems is needed, the supplier's Security Coordinator for SupplyPower can assist with having that ID replicated to the internal systems.
 

Contract Workers (Non-US), Bundled Service Workers, Students, etc.
The GM Manager is responsible for triggering the GMID assignment through the GM Person Maintenance sponsorship process and will provide you with instructions when your GMID is available. Your GMID is immediately available for activation once the GM Manager completes the GM Person Maintenance sponsorship process. To activate your GMID, go to the GMID.GM.com website once your GM Manager has provided you your GMIN.
 

Allegis Fee-for-Service Contractors (US)
A U.S. Fee for Service contract worker will automatically have a GMID assigned, once the manager selects the contract worker in the Allegis Beeline System. The contract worker’s information is fed from the Allegis Beeline System directly to GM systems, which creates the GMIN and GMID.

What if I can't remember my GMID?

The only time that you are presented with your GMID is during the First Time User process found in this site. To go through this process, click on “Activate your GMID” button under the First Time User heading. If you have completed this set up process and have forgotten your GMID, please contact your supervisor or the GM Service Desk.

Can I pick my own GMID?

No. The GMID is string of characters that is automatically assigned to the user as part of the GMID assignment process.

Is the GMID password the same as my PIN?

No. The PIN is combined with the GMID and password to provide an additional layer of protection as it is used to access personal information (e.g., paycheck, benefits, etc. via Socrates). Please note the PIN is applicable only to GM employees.


 

2-Step Verification FAQs

What is 2-Step Verification?

2-Step Verification is required for accessing GM applications such as LaunchPad from the internet.

The purpose is increased security for accessing GM protected information from outside the GM network.

The first step in verifying your identity is using your current GMID and password. The second step involves entering a Verification Code that will be sent to you via one of the following ways:

  • Text Message to the 2-Step Verification phone number you have set up at GMID.GM.COM
  • Phone Call to the 2-Step Verification phone number you have set up at GMID.GM.COM
  • Email to the 2-Step Verification email address that you have set up at GMID.GM.COM
  • By answering a number of personal Security Questions

NOTE: These are different from your password reset questions and answers.

You will have the option to check a box to “Remember this device for several days”. If you choose to check the box, you will not be prompted to enter a new Verification Code for several days.

How do I set up my preferences for receiving 2-Step Verification?

To confirm your 2-Step Verification information is properly setup, you are asked to:

  • Go to GMID.GM.COM and click on the 2-Step Verification link
  • Sign into the application with a valid Id and Password
  • Verify that the phone number you have selected for 2-Step Verification is correct
  • Confirm that the email address that you have selected for 2-Step Verification is correct
  • Click on the “Edit” button to edit the Questions/Answers, Email, and Phone
  • Once updated, click on “Submit”
  • You will receive a successful confirmation page.
  • Click close and return to the GMID.GM,COM home page

Access an application from a non-GM device or from a GM device (not connected to VPN) from outside the GM network e.g.: LaunchPad from home. You should receive the new prompt for 2-Step Verification, which is depicted in the picture below:

Where do I set / update my 2-Step Verification phone number & email address?

You can setup your personal security questions for 2-Step Verification by going to GMID.GM.COM and clicking on the link “2-Step Verification Questions” under the Password Maintenance title. Please note that these questions can only be setup while being on the internal GM Network.

Why am I not receiving a text message?

Some carriers like Sprint in the United States do not allow their subscribers to receive text messages from short codes & long codes. It requires a call to your mobile provider customer service to have them enable receiving messages from short codes & long codes. This primarily applies to mobile service providers in North America, but may apply to some other countries as well.

Other reasons may be that:

  • your mobile phone may not be getting service
  • you may not have a text plan on your mobile phone

If you are still not receiving a text message, please contact the GM Service Desk.

I received more than one verification code, which one should I use?

If you received more than on verification code within a 10 minute window, and have not used any of them, you can use ANY one of them.

Why am I not receiving a phone call?

Your phone may not be getting service, or your phone number may not have been entered correctly on your profile.

I selected the box “Remember this device for several days”, but why am I still being asked for a verification code?

This could be due to the following reasons:

  • check your browsers settings to see if it allows cookies to be saved on your device
  • You may have recently changed your GMID password

How do I setup my personal security questions for 2-Step Verification?

You can setup your personal security questions for 2-Step Verification by going to GMID.GM.com site, and clicking on the link “2-Step Verification Questions” under the Password Maintenance title. Please note that these questions can only be setup while being on the internal GM network.